Privacy Policy

1. Introduction

East Gate Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 2020.

2. Information We Collect

We may collect personal information including (but not limited to):

Your name, contact details, and identification
Financial and insurance information
Employment, income, and credit details
Health information (where required for insurance purposes)

3. How We Collect Information

We collect personal information directly from you, from third parties you authorise (such as banks, insurers, and credit reporting agencies), and from publicly available sources when necessary.

4. How We Use Your Information

We use your information to:

Provide you with financial advice on mortgages and insurance
Arrange and manage financial products on your behalf
Meet our legal and regulatory obligations
Communicate with you about our services
Improve our business processes and client experience

5. Disclosure of Information

We may disclose your information to:

Lenders, insurers, and product providers as necessary to provide our services
Our professional advisers, compliance, and audit partners
Regulatory bodies (including the Financial Markets Authority)
Our external dispute resolution scheme, FSCL (if required)

We will not sell or rent your personal information to third parties.

6. Storage and Security

We take reasonable steps to protect your personal information against loss, unauthorised access, use, or disclosure.

7. Access and Correction

You have the right to access and request correction of the personal information we hold about you. To do so, please contact us at 📧 saadhababa@themortgageengineer.co.nz

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve your browsing experience. You may disable cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 saadhababa@themortgageengineer.co.nz | 📞 02108958959

If we are unable to resolve your concerns, you may contact the Office of the Privacy Commissioner (www.privacy.org.nz).